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Chairman's review

The philosophy of stakeholder value
creation at the heart of our business has formed
a strong foundation for resilience under current market conditions
DUMISA NTSEBEZA Chairman  

Introduction
It is to the credit of this organisation and the systems we have put in place over time that we have pockets of excellence performing above plan month after month through the worst recession in living memory. The philosophy of stakeholder value creation at the heart of our business has formed a strong foundation for resilience under current market conditions and positions the group well for future success.

In a number of South African cities we see state-of-the-art stadiums rising from the ground, and transport infrastructure being expanded and improved. I am proud to say that I see Caterpillar machines in numbers on sites and on the roads, airports, the massive Gautrain project and the bus rapid transit system (BRT), an integrated public transport system that is being rolled out in major cities. Our motor dealerships retain excellent visibility as they battle for supremacy in a greatly reduced market. Avis retains its status as the leader in car rental, and our logistics division continues its growth in supply chain management.

Several high profile infrastructure projects have received a boost leading to 2010, but life will go on when the FIFA Soccer World Cup is over. Only one leg of the Gautrain will be operational by June next year. The BRT has a long way to go, and the South African government is committed, despite the squeeze on funding, to provide homes and infrastructure. Economic challenges will continue, but there will be opportunities for companies like Barloworld that can offer sustainable solutions.

The Soccer World Cup itself also brings with it a measure of expectation for us. Avis, for example, now occupies an entire floor of the parkade at OR Tambo International Airport in anticipation of next year’s tourism boom.

However, we need skills to turn our expectations for the future into reality. Barloworld’s continued dedication to skills development has found expression in the development of our R120 million Technical Training Centre, opened on 29 October 2009 by Mr Jim Owens, chairman and CEO of Caterpillar Inc. and Mr Membathisi Mdladlana, South African Minister of Labour.

We will train 2 000 learners a year at this facility. It is a clear demonstration of our commitment not only to our customers but to the future of our country.

While other capital projects were put on hold in all our operations in the past year, we are confident that continued investment in technical skills to support our customers is the right thing to do.

Strong, empowered leadership is critical to steer us through these turbulent times. Our new Leadership Development Centre was officially opened at Barlow Park in November 2008 and here our managers at all levels are being challenged by world class training programmes used to help them lead with confidence, conviction and empathy.

Global and national economic environments
It has been encouraging to witness the continued strength of the South African banking sector, given the sub-prime debacle that resulted in government bailouts and stimulus packages injected into the US, UK and other economies.

Some thought South Africa would be immune to the global economic crisis. However, this was not the case and we too have been hit, albeit somewhat later than elsewhere, and perhaps not as hard as the US and Europe. Spain, in particular, suffered a substantial decline which impacted government spending on infrastructure programmes.

The sudden fall-off in the southern African mining industry as commodity prices dropped and mining capex scaled down resulted in the cancellation of equipment orders and a ripple effect on the regional economies. Mining activity also slowed considerably in Siberia.

Construction held up in South Africa on the back of infrastructure development projects leading up to the Soccer World Cup and in the power sector, but has started to decline in recent months.

Despite lower interest rates, new vehicle sales declined in 2009 due to constrained consumer spending and more stringent lending criteria from the banks. Demand for domestic and inbound car rental was also lower, though the second hand car market showed some buoyancy.

While uncertainty prevails, an encouraging economic levelling off is now being seen in materials handling in US and Europe.

Group performance
Headline earnings per share declined 43%, but we saw stronger performances from our South African operations than our international businesses despite the negative effect of the downturn on some local markets, most noticeably mining, manufacturing and the automotive industry.

Our automotive and equipment divisions performed well in South Africa, excelling in comparison with other industry players.

While we have tried to minimise the impact of the downturn on our people, this has not always been possible and there have regrettably been some retrenchments in the past year. On the positive side, our geographic and market diversity allowed us to redeploy a significant number of people who might otherwise have been retrenched. In Iberia, temporary suspensions helped to reduce operating expenditure in the short term, while ensuring the availability of technical skills when workload increases.

Balance sheet, cash flow and dividends
Despite the adverse impact of the economic crisis on the group’s performance, the group balance sheet remains strong and well capitalised.

We declared interim and final dividends amounting in total to 110 cents, indicating the confidence we have in our performance, both in the past year and in the future, and our commitment to our shareholders.

Despite the adverse impact of the economic crisis on the
group’s performance, the group balance sheet remains strong and well capitalised

Divisional overview
The equipment division has achieved a pleasing result in southern Africa. The diversity of this division, its market penetration and geographic presence in 11 southern African countries, together with its integrated solutions model, has proved highly competitive in difficult trading conditions.

Stringent cost reductions and restructuring enabled us to generate a small profit in Iberia despite steep declines in the equipment market. Revenue and profitability suffered at Vostochnaya Technica (VT), our joint venture Cat dealership in Siberia, however mining revenue continued close to 2008 levels.

The automotive division showed its resilience by significantly outperforming the beleaguered industry in all its markets. The southern African and Australian motor retail operations increased their market share, Avis Rent a Car maintained its margin in difficult conditions, and our fleet services operations increased their total fleet under management.

Discussions continued with interested parties for the disposal of the Scandinavian car rental operations and 50% of Subaru Southern Africa was sold to Toyota Tsusho Corporation.

Continued declines in the lift truck market in the UK, US and the Netherlands resulted in operating losses in our handling division. In Belgium we achieved a breakeven result and South Africa produced a profit despite a shrinking market in the period under review. We increased market share in most territories and there are some signs of recovery in the UK and the USA.

The logistics division increased revenue, mainly due to the Swift acquisition in the previous year, and the southern African operations continued to perform satisfactorily in a declining market. Losses were incurred in Europe, the Middle East and Asia, but the rate of loss slowed in the last quarter following restructuring initiatives.

In all our businesses we focused successfully on generating cash and reducing expenses, a strategy that has impacted positively on our bottom line and positions us well to meet the challenges of the coming year.

BEE and transformation
The economic downturn followed closely on the conclusion of our BBBEE transaction in 2008, and I am extremely proud of the fact that Barloworld has displayed the energy and determination to sustain this transaction in extreme conditions. We stood by our BEE partners by providing R125 million in cash security to funders when the Barloworld share price was affected by the downturn. The full amount has subsequently been refunded to the company as the share price recovered.

We have also engaged with our new BEE partners during the year to keep them informed of business developments and they, in turn, have provided insights and skills to certain key operations.

I have seen strong commitment to transformation both at board level and within our divisions, in South Africa each of the directors has a comprehensive plan in place to achieve steady improvement on the Department of Trade and Industry’s Broad Based Black Economic Empowerment (BBBEE) scorecard.

Our greatest challenge now is employment equity within our South African operations, which is exacerbated by the current moratorium on new employment. However the great strides we are taking in skills development will assist us in meeting our employment equity targets in a sustainable manner.

A number of the SMEs in which we have invested through Barloworld Siyakhula, our enterprise development fund devoted to the development and support of selected BEE enterprises, are growing, creating wealth and adding value back into Barloworld.

Corporate social investment
Barloworld views corporate social investment as a vital response to the socio-economic development imperative to empower previously disadvantaged individuals and uplift communities. Our South African operations target 1% of their profits after tax for social investment.

Our internal structures for the monitoring and recording of the consequences of our business activities on the environment are well entrenched and constantly developing

During 2009 we have placed particular focus on upgrading and improving access to education as well as leadership development. However, corporate initiatives and programmes spearheaded by our employees have covered empowerment of women, HIV education and care for HIV orphans, sports initiatives for previously disadvantaged youth, awareness of disabilities, and countless others.

The environment
Barloworld takes a proactive stance with regard to the global sustainable development agenda. We are also mindful of our role in propagating environmental awareness throughout the value chain. This means not only supplying sustainable solutions to our customers but also sharing best practice and embedding joint environmental policies with all our stakeholders.

Our internal structures for the monitoring and recording of the consequences of our business activities on the environment are well entrenched and constantly developing.

I am happy to confirm that Avis Rent a Car South Africa this year achieved CarbonNeutral® accreditation for the offset of its internal fuel and energy usage CO2 emissions. By committing to reduce its internal business CO2 emissions of 11 000t to net zero, Avis has set the benchmark within the industry. This, we hope, will encourage others to start taking responsibility for their own carbon footprint.

Board and governance
Legislation such as the new Companies Act and the Consumer Protection Act, as well as strengthening of the Competition Act, indicate a level of vigilance regarding the actions of companies never before seen in South Africa. We are making strenuous efforts to ensure that we satisfy the demands of the new legislation, while maintaining a steady ship ready to meet the challenges and opportunities ahead.

I also welcome the tightening of the fiduciary duties of both executive and non-executive company directors. Individuals who accept directorships must accept the responsibilities that go with their appointments.

We continue to give cognisance to the size, balance and composition of our board relative to the smaller size of the company since the unbundling two years ago. The board should continue to represent South African society as well as our international business interests.

I would like to extend a warm welcome to two new members on our board:

Johnson Njeke was appointed as an independent non-executive director and a member of the audit committee with effect from 16 September 2009. Johnson is a chartered accountant with a wealth of commercial experience.

Peter Bulterman joined the board as an executive director on 1 October 2009. He is CEO of Barloworld Equipment Southern Africa and sits on the board of our Siberian Caterpillar equipment joint venture.

I wish to thank Mike Levett, who retired in January 2009, for his 23 years of committed service on our board.

Outlook
Sentiment is starting to change and this, together with prudent management of the downturn, is reflecting in our share price. However the challenges will persist in many markets at least for the next year.

Our strategy will be to excel in areas where we have shown resilience and to survive the crisis in others where we have been more severely impacted. In all cases we are putting the building blocks in place for the upturn that will follow.

Our leaders, with the assistance of all employees, have succeeded admirably in rightsizing and preserving cash to see this company through the severe recession. At the same time we have invested wisely in the future through skills and leadership development. When the much expected recovery takes place, we will be ready.

Appreciation
Our excellent management teams, headed by group CEO Clive Thomson and the divisional chief executives, remain highly committed to the long-term sustainability of our company and I thank them for this and their hard work throughout the year. The unbundling, followed by our BBBEE transaction and the global economic crisis, made for an exceptional period in which our executive team and colleagues worked tirelessly to ensure stability and to remain focused on our goals.

The guidance and support of the Barloworld board has been invaluable over this difficult period. I am grateful for their insightful contributions and my thanks are extended to each member of the board.



Dumisa Ntsebeza

Chairman