OUR 10 PILLARS OF SUSTAINABILITY

1	Clear vision and strategy Develop a vision that inspires our employees Clearly communicate the vision so that it is understood Develop a clear strategy that delivers top quintile returns Develop a geographic expansion strategy that optimises global growth opportunities	6	Decisive management Strive to deliver clear, decisive and inspiring leadership Implement decisions rapidly Acknowledge mistakes and take corrective action Intervene where business performance is unsatisfactory Exit businesses where corrective action fails
2	Focus on the core Limit the number of core businesses Regularly review which businesses should remain core Only grow areas that are aligned to the core Critically review all potential new core businesses	7	Environmental and social legitimacy Accept that we are custodians for future generations and proactively engage in global sustainability issues Ensure that business strategies are legitimate in the eyes of the communities and governments where we operate Commit to leading in empowerment and transformation (BEE) Adopt a caring approach towards the socio-economic issues of the communities in which we operate Strive towards reducing the environmental impacts of our business activities
3	Market leadership Develop strategies to achieve market or sector leadership in each of our core businesses Plan to exit from businesses where we cannot attain market or sector leadership Plan to exit from businesses where there is insufficient Return On Management Effort (ROME)	8	Values and ethics Focus on doing what is right Behave in line with our Code of Conduct Act in accordance with our Code of Ethics: Be fair Obey the law Be honest Respect others Protect environment Always remember: “Our word is our bond”
4	Integrated customer solutions Focus on the customer Strategically segment customers and determine their fundamental needs Provide flexible value-creating solutions to those needs Commit to exceeding customer expectations and continuously growing value for the customer	9	Corporate governance Manage business risks to enhance and protect shareholder value rather than to eradicate all risk Comply with all relevant regulations and standards Ensure that investor and public communication is beyond reproach Ensure financial prudence in all dealings Comply with the group risk philosophy Implement effective controls that protect stakeholder value
5	Globally competitive employees Attract and retain the best employees Develop our people to globally competitive standards Recognise and reward good performance and rectify poor performance Ensure succession plans at all critical levels Inculcate the Barloworld leadership philosophy Celebrate successes and have fun	10	Learning organisation Constantly look at re-inventing ourselves through: exploration innovation learning – especially from mistakes sharing – best practices and successes

This page was updated on 13 February, 2008

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